| Autors: Petkova, M., Jekov, B., Petkova, P. T. Title: Administrative Automatic Solutions in Telecom Services Keywords: Telecommunications;Business;Robots;Automation;Software;Compu Abstract: Network operators in Telecommunication Industry stand to gain with the newest innovations of process automatic solutions as decreasing the necessity for their employees to perform repetitive processes and leading to improved productivity and effectiveness. Robotic process solutions in telecom helps to minimize manual mistakes and improve turnaround times in processes such as invoice preparation, billing, and document verification which are repetitive in general. Startups and emerging companies evolve Robotic Process Automation (RPA) to upgrade overall profitability, customer satisfaction and retention. References Issue
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Цитирания (Citation/s):
1. D. K. Yendluri, J. Ponnala, R. Tatikonda, M. Kempanna, R. Thatikonda and A. Bhuvanesh, "Role of RPA & AI in Optimizing Network Field Services," 2023 7th International Conference on Computation System and Information Technology for Sustainable Solutions (CSITSS), Bangalore, India, 2023, pp. 1-6, doi: 10.1109/CSITSS60515.2023.10334117 - 2023 - в издания, индексирани в Scopus и/или Web of Science
2. Nancy Deborah R., Alwyn Rajiv S., Vinora A., Sivakarthi G., Hyperautomation for Automating the Customer Service Operations, 2025, Hyperautomation for Next-Generation Industries, issue 0, pp. 207-228, DOI 10.1002/9781394186518.ch8 - 2025 - в издания, индексирани в Scopus
3. Neis N., Kathol E., Winkelmann A., Structuring Intelligent Automation: A Hyperautomation Taxonomy, 2025, Proceedings of the Annual Hawaii International Conference on System Sciences, issue 0, pp. 5663-5672, issn 15301605 - 2025 - в издания, индексирани в Scopus
Вид: публикация в национален форум с межд. уч., публикация в реферирано издание, индексирана в Scopus
