Autors: Petkova, M., Jekov, B., Petkova, P. T.
Title: Administrative Automatic Solutions in Telecom Services
Keywords: Telecommunications;Business;Robots;Automation;Software;Compu

Abstract: Network operators in Telecommunication Industry stand to gain with the newest innovations of process automatic solutions as decreasing the necessity for their employees to perform repetitive processes and leading to improved productivity and effectiveness. Robotic process solutions in telecom helps to minimize manual mistakes and improve turnaround times in processes such as invoice preparation, billing, and document verification which are repetitive in general. Startups and emerging companies evolve Robotic Process Automation (RPA) to upgrade overall profitability, customer satisfaction and retention.

References

    Issue

    2020 28th National Conference with International Participation (TELECOM), pp. 86-89, 2020, Bulgaria, DOI 10.1109/TELECOM50385.2020.9299554

    Цитирания (Citation/s):
    1. D. K. Yendluri, J. Ponnala, R. Tatikonda, M. Kempanna, R. Thatikonda and A. Bhuvanesh, "Role of RPA & AI in Optimizing Network Field Services," 2023 7th International Conference on Computation System and Information Technology for Sustainable Solutions (CSITSS), Bangalore, India, 2023, pp. 1-6, doi: 10.1109/CSITSS60515.2023.10334117 - 2023 - в издания, индексирани в Scopus или Web of Science

    Вид: публикация в национален форум с межд. уч., публикация в реферирано издание, индексирана в Scopus